onsdag 2 april 2008

User tests - the english slow version (Iteration #3)

Type of test:

Think-aloud with prototypes

Test Team:

The authors - One facilitator and one log keeper

Test Users:
2 of Kartenas employees (high IT knowledge, high system knowledge)
2 Novice users (low/medium IT knowledge, no system knowledge)

Test Tasks:
In Flash:
  1. You want to look at what has happened during this work day. A work day in you company is between 06:00 to 18:00.
  2. You need to see all trucks on the map at the same time.
In iPod touch:
  1. You want to look at Lars Johanssons all trip and routes.
  2. You think that the information on the map is cluttered so you want to see it as a list instead.
  3. Now you need to see all the events that happened yesterday, but you want to see them in the map.
  4. You want to see all units, including the ones that are currently outside the current map boundaries.
Measurements:
How to carry out the measurement (Write about this in Theory)
Problem Counts (Lauesen s.27)

What to measure
+ Problem counts.

+ Score for understanding

- Not task time (Could be measured by event recording?) Since we are developing a new system we have no experienced users (Lauesen s.25)

- NotKeystroke counts

- Not Opinion poll

- Not Guideline adherence

The requirement or target
+ Problem counts - 3 of 4 should be able to carry out the test without critical problems. At most 7 medium problems.

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